Terms of service
1. Overview
This website is operated by Airhair Copenhagen. Throughout the site, the terms “we,” “us,” and “our” refer to Airhair Copenhagen. By accessing or using any part of the site, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including visitors, customers, and merchants.
Please read these Terms carefully before using our website. By using the site or making a purchase, you agree to be bound by these Terms. If you do not agree to these terms, you must discontinue using our services.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction while using the site (including, but not limited to, copyright laws).
3. Product Information
We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
4. Orders and Payments
By placing an order with us, you are offering to purchase a product, and all orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order placed with us.
Pricing: The prices of our products are subject to change without notice. All prices are quoted in Danish Kroner (DKK) and include applicable VAT and shipping fees.
Payment Methods
We accept the following payment methods, as displayed at checkout:
Visa
Mastercard
Apple Pay
Google Pay
MobilePay
Klarna
Anyday
Payment must be completed at the time of ordering, unless otherwise stated for the selected payment method.
Klarna Payments
If you choose Klarna as your payment method, Klarna’s terms and conditions will apply. Klarna may offer options such as immediate payment, deferred payment, or installment plans, depending on your eligibility and Klarna’s assessment.
Klarna is an independent payment provider, and any questions regarding Klarna payments, invoices, or refunds should be directed to Klarna’s customer service. Klarna’s terms and conditions can be found at:
https://www.klarna.com/dk/vilkar/
Anyday Payments
The Anyday payment option is available for purchases of 300 DKK or more.
When you choose to pay with Anyday, the first installment will be deducted when your order is shipped. The remaining amount will be paid in monthly installments, charged on the last business day of each month.
The number of installments starts from four months and may vary depending on your selected payment plan. The size of each installment is determined by your order total and the specific Anyday payment plan you choose.
If all installments are paid on time, no interest or fees will be charged. If you return your purchase, your Anyday agreement will automatically be canceled.
Further details and Anyday’s terms and conditions can be found here:
https://da.anyday.io/terms-conditions/shopper
5. Shipping and Delivery
For details on shipping options, costs, and delivery times, please refer to our Shipping Policy.
6. Right of Withdrawal (Cancellation)
Consumers have a statutory right of withdrawal in accordance with Danish consumer protection laws. You have the right to cancel your order within 30 days without giving any reason. The cancellation period will expire 30 days after you (or a third party indicated by you) physically receive the goods.
To exercise your right of withdrawal, you must notify us by email at info@airhaircopenhagen.com within the 30-day period. For more information, please refer to our Returns and Refund Policy.
7. Returns and Refunds
For details on returns and refunds, please refer to our Returns and Refund Policy. Products must be returned in their original packaging and in the same condition as when received.
8. Limitation of Liability
To the fullest extent permitted by law, Airhair Copenhagen and its employees, directors, suppliers, or partners are not liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits, loss of data, or other damages arising from your use of our products or services.
9. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card details, and billing addresses, so we can complete your transactions and contact you if needed.
We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email or phone number provided at the time the order was placed.
10. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of Airhair Copenhagen or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise exploit any content on the site without express written permission from us.
11. Third-Party Links
Our website may include links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content or practices of any third-party websites and encourage you to read their privacy policies and terms of service.
12. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Disputes will be handled in the courts of Denmark.
13. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after any changes to the Terms constitutes acceptance of those changes.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@airhaircopenhagen.dk
Phone: +45 50393057
Address: Else Alfelts Vej 72A, Copenhagen S 2300, Denmark
15. SMS Marketing & Communications
By opting in to receive SMS marketing messages from Airhair Copenhagen, you agree to receive recurring automated marketing and promotional text messages (e.g. cart reminders, restock alerts, special offers) at the mobile number you provided.
Consent is not a condition of purchase.
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
You can unsubscribe from SMS communications at any time by replying STOP to any message you receive from us. After you send the SMS message STOP, we will send you a confirmation message to confirm that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
For help, reply HELP or contact us at:
Email: info@airhaircopenhagen.dk
Phone: +45 50393057
We respect your privacy. Your information will be handled in accordance with our Privacy Policy.
Airhair Copenhagen is not responsible for delayed or undelivered messages.
Last Updated: March 31, 2026